We can be reached by email at: email@example.com.
There is no minimum quantity for this item. If you would like to see a sample of this product, please place an order for a small quantity. Any order in quantities of 2 or few is considered a sample order.
We ship this item to the contiguous United States, Hawaii, Alaska, and Canada using UPS Ground. The item usually ships within 2-4 business days from our US warehouse and delivery time within the US is usually 1-6 business days. Shipping costs are calculated at the time of your purchase based on the size of your order and the zip code the item will ship to. You may view the shipping rate for your order by selecting the products you would like to purchase and entering your shipping zip code in the appropriate field in the shopping cart. We are unable to ship to Post Office Boxes and APO/FPO addresses at this time. Please provide a street address.
Once we ship your order, you will be notified by email and we will send you a link to the UPS website along with your tracking number.
There is no Sales Tax charged on orders from the US and Canada.
Your satisfaction on every purchase is important to us. If you are unhappy for any reason with your purchase, we will accept returns within 7 days of delivery.
Please contact us at: firstname.lastname@example.org for return instructions. Returns without an authorization will not be accepted. Nonreturnable items shipped to us will not be shipped back nor credited.
Damages and Claims
Although we try our best to pack each item carefully for shipping, some occasional damage is inevitable. Please check your order when it arrives. If by chance there is a problem with the shipment, we will replace them at no cost to you. All claims must be made within 5 days of delivery.
Please allow enough time to receive the replacements via ground service. We cannot be responsible for any air charges necessary to get you the replacements in time for your event. We urge you to place orders within a reasonable time frame to allow for situations that may arise.
Please contact us at: email@example.com for instructions.
Changes and Cancellations
You may change or cancel your order at no additional cost as long as your order has not been processed. Cancelation fees may apply. Please contact us at: firstname.lastname@example.org for specific enquiries.
Canadian Duties, Taxes, & Brokerage Fees
Certain purchases shipped to Canada may be subject to additional duties, taxes, & brokerage fees. Coaster Favors is not responsible for any duties, taxes, or brokerage fees associated with a shipment nor are we familiar with import regulations and will not be responsible for fees or damages associated with noncompliance. These charges will be assessed and collected by the shipping carrier at the time of delivery. Please note, refused orders will be charged merchandise and freight charges.
Terms of Shipment
For ALL shipments, please note, that orders become your possession once they leave our warehouse. Any issues that may arise from damages, refused goods, incorrect addresses, delays (including weather or natural disaster delays), human error, and Canadian customs become your responsibility. We are not responsible for missing or lost packages and damaged products resulting from errors made by the carrier. However we will be happy to assist you in filing a claim with the appropriate party.